Emma was a pleasure to work with and all of her work was completed to a high standard. She is extremely knowledgeable in her field – having worked with a wide range of clients and in-house for many relevant companies – and has a wide range of skills including a persuasive, informative writing style, in-depth research skills and a deep understanding of many aspects of marketing including social media, email marketing and other digital tools. Emma worked on a huge range of projects for us including interviewing and writing up opinion, conversation and information materials, producing website and brochure materials, the full project lifecycle of an enormous satisfaction and market research survey (sent to 50,000 people, over 5,800 respondents), writing and designing reports, using a wide range of tools including Adobe InDesign and email marketing campaigns. During the period of Emma’s work for us, our web presence increased enormously – which I attribute largely to Emma’s excellent SEO-enabled website content. Furthermore Emma has acted on a consultative level throughout the course of her work with WRS, and even after. She is always on hand to lend a thoughtful ear on any marketing related issue and provides sound advice based on her many years’ experience in the field.